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Delivery Information

All our Brownie boxes come gift wrapped as “brown paper packages tied up with string” and we also use coloured tissue paper and ribbon. You can also include a short message to the recipient if you wish.

Brownies are posted 1st Class via Royal Mail.

 

We will do our very best to dispatch your Brownies within 48 hours of orders being placed. Orders placed over a weekend will be dispatched on Monday or Tuesday.

 

We take great pride in our baked goods and want them to arrive at your door as fresh as possible.  For this reason we don’t post out orders on a Friday to avoid Brownies being left in a postal depot over the weekend. 

Please make sure the shipping address is entered correctly as any mistakes cannot be rectified once a parcel has been posted. 

We cannot be held responsible for an address entered incorrectly at the time of ordering. 

Refunds Policy

Unfortunately we are unable to accept returns on our Brownies and therefore refunds cannot be given.

 

If for any reason you are not satisfied with our products please email us at hello@thebrownieowl.co.uk 

Here at The Brownie Owl we are a small team but we will do our best to accommodate all your Brownie needs!

Contact The Brownie Owl

        hello@thebrownieowl.co.uk

        07811 845757 (Luci)

        07895 463242 (Darryl)

        Registered business address:

        Unit 25 Cariocca Business Park,

        Ardwick,

        Manchester,

        M12 4AH

        VAT No. 308457006

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